1. Personal Identification Information
We collect personal identification information from Users when they provide it to our site, including when they register at the online store in connection with an order, submit to “Share Your Story,” subscribe to our newsletter, respond to a survey, or fill out a form. The personal identification information we may collect includes name, email address, mailing address, phone number, and, where applicable, credit card information. Users may choose to visit our site anonymously, and they can always refuse to provide personal identification information, except that it may prevent them from engaging in certain Site-related activities.
2. Non-personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. This information may include the browser name, the type of computer or device, and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information.
3. Legal Basis and Purpose of Processing
We collect and process personal identification information from Users on the following legal bases:
- Contractual necessity: We collect and process personal identification information to fulfill orders, process transactions, and provide requested services to Users.
- Legitimate interests: We may use personal identification information for our legitimate interests, such as improving our website, personalizing user experience, and enhancing customer service.
- Consent: With the User’s consent, we may use personal identification information to send occasional company news, updates, newsletters, and promotional emails.
4. Data Retention
5. Data Security
We implement appropriate technical and organizational measures to protect the personal identification information of Users. We use secure servers and encryption techniques to transmit and store sensitive data. Access to personal identification information is restricted to authorized personnel who are required to keep the information confidential.
6. Third-Party Processors
We may engage trusted third-party service providers to assist in operating our website, conducting our business, or servicing Users. These third parties may have access to Users’ personal identification information solely for the purpose of providing the requested services and are obligated to keep the information confidential.
7. Cookies and Similar Technologies
8. Sharing Personal Identification Information
We do not sell, trade, or rent Users’ personal identification information to outside parties unless we have obtained their consent or are required by law to do so. We may share personal identification information with third parties in the following circumstances:
- With the User’s consent: We may share personal identification information when the User has explicitly agreed to the disclosure.
- Service providers: We may share personal identification information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing Users.
- Legal compliance: We may disclose personal identification information if required by law, to enforce our site policies, or to protect ours or others’ rights, property, or safety.
9. California Online Privacy Protection Act Compliance and Do Not Track browser signals
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. We currently do not actively respond to Do Not Track browser signals and do not authorize the collection of personal information from users through technologies deployed in advertising on the site.
10. Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), and we do not knowingly collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older. If you are under 13 years old, do not submit any information to our website.
11. Your Rights
Users have the following rights regarding their personal identification information:
- Right to access: Users have the right to request access to the personal identification information we hold about them.
- Right to rectification: Users have the right to request the correction or updating of their personal identification information if it is inaccurate or incomplete.
- Right to erasure: Users have the right to request the deletion of their personal identification information under certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected or when the User withdraws their consent.
- Right to restrict processing: Users have the right to request the restriction of processing of their personal identification information under certain circumstances, such as when the accuracy of the information is contested or when the processing is unlawful.
- Right to data portability: Users have the right to receive their personal identification information in a structured, commonly used, and machine-readable format and have the right to transmit that information to another controller, where technically feasible.
- Right to object: Users have the right to object to the processing of their personal identification information in certain circumstances, such as when the processing is based on legitimate interests or for direct marketing purposes.
- Right to withdraw consent: Users have the right to withdraw their consent to the processing of their personal identification information at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
12. Third-Party Websites
Our Site may contain links to third-party websites. These websites have their own privacy policies and terms of service, which we do not have control over. Users should carefully review the privacy policies of these third-party websites before providing any personal identification information or engaging in any transactions on those sites.
14. Contacting Us
Because I Said I Would
Phone: (216) 226-3770
Address: 20545 Center Ridge Rd. Suite LL42
Rocky River, OH 44116
Last Updated: 6/14/2023